Important information: changes to ACAT operations to minimise the spread of Coronavirus (COVID-19)
Due to COVID-19, the ACAT counter and the level 4 entry to our premises are currently closed.
Unless you are advised otherwise:
- cases that are already listed for a conference, hearing or mediation will continue and
- you need to organise to attend the tribunal by telephone or videolink for these listings.
There will be listing delays for some new cases.
For more details about the arrangements ACAT has in place, go to changes due to COVID-19.
If you have any questions, you can contact us at firstname.lastname@example.org or (02) 6207 1740.
Resolve your case
We use a range of methods to resolve or decide your case.
Conferences and mediation
Many ACAT disputes can be resolved early through preliminary conferences and mediation, where all parties can discuss ways to resolve the case at an informal and confidential meeting. You may have to attend a conference or mediation before a matter goes to a hearing.