ACAT is an independent body that hears and determines a range of cases and disputes.
ACAT hears cases and resolves disputes through conferences, mediation and hearings. To make an application, you first need to identify your case type.
If you are under 14 years old, you can ask ACAT to give you permission to apply to change your identity details at Access Canberra.
Disputes about contracts, damages, debt, consumer law, nuisance, trespass and other matters (usually for claims up to $25,000).
A conversion practice complaint that is not resolved and closed by the ACT Human Rights Commission can be referred to ACAT by the person making the complaint.
A discrimination case must first be considered by the ACT Human Rights Commission.
Complaints about energy and water companies, applications about hardship and supply disconnection.
If you have reached a conciliation agreement at Access Canberra to resolve a consumer complaint, you can ask ACAT for orders to give effect to a fair trading agreement.
Disputes about new fences, fence repairs or replacements between adjoining land.
To appoint a person to make decisions on behalf of an adult whose decision making ability is impaired.
ACAT can make orders about a person’s mental health treatment, care or support.
ACAT can review some insurer decisions, make orders or determine some matters about payments to a person injured or the dependants of a person who dies in a motor accident in the ACT.
Regulatory authorities can apply to discipline licensees or registered persons in some occupations.
Disputes arising from a lease or occupancy agreement, such as disbursing bond, termination and eviction. ACAT also endorses some tenancy terms.
Disputes within an ACT retirement village, such as resident rights, operator obligations or village rules.
Some administrative decisions made by the ACT Government can be reviewed by ACAT.
Disputes arising in owners corporation or community title schemes.
You may be able to appeal an ACAT decision on a question of fact or law.
