ACAT Noticeboard
xxxx Telephone Problems xxxx
The ACAT has recently had the phones upgraded and are experiencing some problems with voicemail. If you cannot get through to us then please email ACAT at tribunal@act.gov.au and someone will call you back as soon as we can.
NOTICE: An ACAT noticeboard has been created containing general practice notes and information that ACAT wishes from time to time to be made known to litigants and practitioners. You can access this board HERE. When new notices appear on the board, they will also be notified here
Notes on the operation of the new-look website are found here
Please note that a new procedure for interstate service of subpoenas has been added to this site. Access to it is from the Noticeboard link above or click this link here
Details about the ACAT Review including Terms of Reference can be found here.
Listing arrangements for the early part of 2012 are set out here
Welcome to the ACT Civil and Administrative
Tribunal - the ACAT
What the Tribunal Does
The ACAT provides a forum for the determination of a wide range of civil disputes, requests for review of administrative decisions and professional and occupational disciplinary matters. The ACAT commenced on 2 February 2009. It took over the work of a number of existing tribunals and boards including:
- the Administrative Appeals Tribunal
- the Small Claims Court
- the Discrimination Tribunal
- the Guardianship and Management of Property Tribunal
- the Mental Health Tribunal
- the Residential Tenancies Tribunal
- the Liquor Licensing Board
- the Health Professions Tribunal
- the Legal Practitioners Disciplinary Tribunal
These bodies no longer operate. Orders they made are taken to be orders of the ACAT. The records of the former tribunals are held by the ACAT.
ACAT also assumed responsibility for disciplinary proceedings relating to builders, electricians, plumbers and other licensed construction occupations, motor vehicle dealers, tobacco sellers, finance brokers, surveyors and architects and for the resolution of unit titles disputes and all civil disputes involving amounts under $10,000.
Location – Level 4, 1 Moore Street, Canberra
The ACAT is on the fourth floor of 1 Moore Street, on the corner of Moore and Alinga Streets in the Canberra CBD. The building is known as the ACT Health building. To obtain a map of where we are, click here
The fourth floor can be accessed by lifts – the lift lobby is located on the ground floor towards the back of the building behind the cafeteria.
Getting Here
The ACTION bus interchange is nearby. There is a taxi rank in Alinga Street immediately outside the building. There is some open-air parking off Marcus Clarke Street and in the City West multi-storey car park. Open-air parking is also available in the London Circuit car park.
There are several parking spaces for vehicles with disability permits at the front of 1 Moore Street and in the lane running off Moore Street at the back of the building.
If you are coming to the tribunal for a hearing or conference please make sure you that you allow plenty of time for parking so you are not worried if your matter takes longer than you expect.
Contact Details and Opening Hours
Visiting in Person: The Registry Counter is open for general enquiries between 9.00am and 4.30pm, each weekday. However, the Counter cannot accept payment of money (filing fees, payments etc) after 4.00pm on any day.
Mail: The tribunal’s postal address is GPO Box 370, Canberra City, 2601.
Telephone: (02) 6207 1740
ACAT registry staff are usually available by telephone between 8.30am and 5pm each weekday. This is a small and busy registry. Sometimes staff are not able to answer calls immediately. The telephone system is set up so that it rings several times to give staff a chance to take calls before the voice mail system operates. If you leave a message you will be called back. Please make sure you leave your name, phone number and the case number of any case you are calling about
Facsimile: (02) 6205 4855
Documents can be sent to the ACAT by facsimile. This is a busy fax machine that receives a lot of documents. Please make sure that documents clearly show the contact details for the sender, the person or area the document is addressed to, the number of pages sent by fax and the title and case number of any relevant case.
Email: tribunal@act.gov.au
Emails can be sent to the above address. The address is checked at least twice a day and usually more frequently. Emails should clearly identify the contact details of the sender, the title and case number of any case and the person or area the email is addressed to.
